– Classes start only after the Multicultural Center Brusinka will get money on the account
– Other payment options including cash payments, as well as cases when a student needs to cancel the course for a good reason, should be previously discussed with the management of the Center
– Refunds for unused lessons of the paid course are possible only by previous agreement with the manager and only in case of termination of the course due to force majeure circumstances (moving, illness, job loss, tornado, etc.)
– In case you will miss more than half of the lessons the course or the need to temporarily “freeze” payment for a good reason, please contact the administration of the Center by email info@brusinkabrno.cz
– Communication regarding payment for classes is carried out by the administration of the Center, the teacher is responsible only for their quality and timing
– If you are ill, not feeling well, please cancel your lesson asap! In this case you won’t be charged.
For the group courses:
– You can sign up for a one-time trial lesson only once, in the future you can pay only for the course (10 lessons in the package), or for half of a year
– In case of planned vacation you should let us know at least 10 days before and this is the only option, when a payment for a group course won’t be lost
– If you are not able to come it is necessary to inform us by email info@brusinkabrno.cz or via chat at least 12 hours before the start (or 4 hours in case of emergency)
– In case you are missing classes in the group, their cost will not be refunded as you are paying for the package.
For the individual courses:
– You can sign up for a one-time trial lesson only once, in the future you can pay only for the package (5, 10, 20 lessons)
– You need to schedule a lesson in advance, not later than 24 hours before the start
– In case of cancellation of individual lessons, it is necessary to notify the teacher at least 12 hours before the start, otherwise the lesson will be lost
– If the student has not connected to the online lesson within 13 minutes after it starts, the lesson is lost
